Clinical Notice & Scope

AI DISCLAIMER

Clear guidelines on the role, boundaries, and administrative purpose of AI-powered features deployed on healthcare websites.

Effective Date: January 1, 2026 • Last Updated: 2026
CRITICAL NOTICE: AI-powered features developed by Bukhari AI provide general information and administrative support only. They do not provide medical diagnosis, treatment plans, prescriptions, or emergency triage advice.

1. Purpose of AI-Powered Features

Bukhari AI designs and integrates artificial intelligence capabilities into healthcare websites exclusively to streamline administrative workflows and enhance patient convenience. These capabilities include:

  • Administrative Inquiry Triage: Organizing incoming patient messages by urgency, department, or requested doctor.
  • Interactive Clinic FAQs: Answering standard operational questions (such as clinic opening hours, doctor consultation timings, accepted payment methods, parking availability, and general procedure checklists).
  • Appointment Booking Assistance: Collecting preliminary appointment preferences and guiding prospective patients to appropriate consultation slots.
  • Information Summaries: Structuring clinic intake details into organized summaries for front-desk reception staff.

2. Not a Substitute for Professional Medical Advice

No Doctor-Patient Relationship: Interaction with any automated system, chatbot, or AI workflow on a website built by Bukhari AI does not establish a doctor-patient relationship.

AI responses should never be used as a substitute for an in-person clinical examination, professional diagnostic testing, or personalized medical counsel provided by a registered, licensed physician.

3. Medical Emergencies & Urgent Situations

DO NOT USE AI SYSTEMS IN AN EMERGENCY.

If you or someone in your care is experiencing severe chest pain, shortness of breath, sudden numbness, uncontrolled bleeding, severe trauma, or any acute medical emergency:

  • Immediately call your local emergency medical service (e.g. 1122 in Pakistan or your local emergency hotline).
  • Proceed directly to the nearest hospital emergency room.
  • Do not wait for a website form reply, chatbot message, or email response.

4. Clinical Practice Responsibility & Supervision

Each client clinic, hospital, or healthcare provider is solely responsible for:

  • Providing and reviewing the approved answers, clinical disclaimers, and service lists programmed into their automated FAQ systems.
  • Ensuring that all medical specialties, doctor qualifications, and treatment pricing displayed comply with relevant national medical council regulations.
  • Training their front-desk and clinical staff to review all automated appointment inquiries before confirming medical procedures.

5. Accuracy Limitations & Continuous Review

While AI algorithms are configured to deliver relevant, structured information based on practice guidelines, language models may occasionally produce incomplete, inaccurate, or outdated phrasing.

Bukhari AI recommends that healthcare clients conduct regular periodic audits of their automated conversational scripts and update clinic policies whenever operating hours or doctor schedules change.

6. Data Handling & Patient Privacy in AI Tools

To safeguard patient privacy:

  • Automated tools are configured to collect only basic contact information and non-sensitive operational queries.
  • Patients are advised not to enter highly sensitive, confidential medical records or private health documents into public web chat widgets.
  • All form transmissions are encrypted using standard SSL/TLS protocol.